Long gone are the days when whirlwind touring in cramped uncomfortable coaches were the only option, herding you like sheep from one tourist trap to another. There has been a much needed shift in the way tours are now designed and operated - ‘Flexibility and Customer Service’ is the new mantra and today more than ever, a New Zealand Coach Touring holiday makes an attractive proposition. But not all tours are created equally, understanding the differences is key to choosing the tour that best suits you. For an insight into New Zealand Coach Touring - please read on...
State of Play
Over the last decade or so New Zealand coach tours have improved beyond recognition, they seem to have finally come of age. The industry faced fierce competition from others in the sector and to survive, touring companies have evolved to stay relevant in a very competitive industry. They have listened to customers and now ‘Flexibility and Service’ is the new mantra – the result is a higher standard of service and guest experience, this now seems to be the new norm with many operators moving into the luxury end of the market.
Refined and Balanced Itineraries.
Today coach touring is all about the customer experience and those charged with designing these tours have worked hard to achieve the right balance between guided time and free time, combined with insider experiences and the must-see sights. Itineraries are now carefully designed to minimize traveling time and hotel changes, this has been achieved by increasing stays to two nights at each location meaning less packing and unpacking and more opportunity for serendipitous interaction with locals.