COVID-19 Update

New Zealand – Alert Levels Two and Three
After 102 days of no community transmission, on the evening of Tuesday, 11 August New Zealanders were advised of a new positive case in the community which swiftly resulted in Auckland moving to Alert Level Three. Meanwhile the rest of the country adjusted to Alert Level Two and Cabinet will review these Alert Levels on Friday, 21 August.

We are still open for business as usual and have equipped our staff to work at 100% capacity from home so we can still provide you with our uncompromised award winning service.
 

Trans-Tasman Bubble
Whilst there have naturally been a few set-backs recently, we remain hopeful that the Prime Minister of New Zealand and Australia will succeed in safely opening their borders to each other as soon as possible and that other countries will then follow.

New Zealand is a fantastic holiday destination and with our ability to customise itineraries we can ensure a trip of a lifetime for both first time visitors and those coming back for more but still wanting a unique experience.
 

Our Flexibility Promise
Right now, it’s not possible for people to travel freely to New Zealand or Australia, and anyone with travel plans in the near future will need to postpone their plans.

To facilitate this, we have waived our normal change fees and will allow anybody who needs or wants to delay their travel to do so indefinitely without penalty from us. 

Any payments you have made to us for your travel plans will be held securely and credited against future bookings. 

Cancellation and change fees from some individual suppliers may still apply, but because of the strength of our relationships and longevity in the industry, the vast majority of our suppliers are happy to be as flexible as we are.

We ask that you work closely with your travel consultant regarding your travel plans - they are here to help.

We’ll Always Be Here
While the borders are temporarily closed, First Light Travel is and always will be open for business - we are already taking future bookings for both 2021 and 2022. 

We’ve been here since 2001, and have delivered amazing NZ travel experiences for thousands of people - we are firmly established business with plans and procedures for situations like the one we face.


Up to Date Travel Information
The most accurate and up to date source of information regarding the status of New Zealand and it’s borders are from our government.

Overall Coronavirus status in New Zealand
Government Advice for International Travelers