I started planning our trip to NZ over 12 months ago with First light travel. I had a rough idea what we wanted to do and shared this with FLT, they offered advice on what else to see and do given our preferences. The final itinerary provided a mix of camper van and car/motels was perfect for us. The mix of experiences was also perfect with glow worm caves; whale watching; hot springs and boat trips. The scenery all over was stunning and the mix in the itinerary provided enough fast paced activity and free time to relax and explore each venue.
Despite having several staff members leave the continuity with our booking meant it felt seamless and any queries were answered quickly and efficiently. This was no more evident than during the poor weather we experienced during our trip. A cyclone hit North island and we caught the tail end of this. We have several experiences cancelled but FLT we’re onto this and helped us re-book replacements further into our trip.
I would have no hesitation in recommending FLT and will use them in future. A special mention must go to Nicole Kuek for all her help and support and for making our trip so special.
David & Stella Rogers and Gordon & Patricia Dale, UK