Reviews of Three Week Best of New Zealand Vacation Package

We had a fantastic experience with First Light Travel, choosing them for their excellent service, easy booking process, and quality information. Despite some time zone challenges, responses were always prompt and helpful. The itinerary was well-suited for the holiday, with accurate information provided throughout. Holiday experiences exceeded expectations, with activities perfectly aligned with interests, particularly enjoying island trips, hikes, and adventure tours. Accommodations met expectations, with favorites including Bay of Islands, M Social in Auckland, and Hermitage. While most activities were enjoyable, there were some issues with rushed tours. Overall, the value for money was exceptional, with commendations for the helpfulness in arranging transport and accommodations. Although there was a transition in consultants, the service remained helpful. and we would happily recommend First Light Travel to others and may consider recommending them to friends planning trips to New Zealand in the future.

My wife and I traveled in March 2024 for over three weeks to New Zealand on a trip organized by Anna at First Light Travel.

The trip planning was a great mixture of activities, sightseeing time, touring throughout the country, very nice accommodations, and great service. First Light handed every detail from car rentals, accommodations, activities such as wine tastings, boat and sailing trips, and LOTR tours. Every single thing on our itinerary was well planned and communicated, and First Light also gave great suggestions on driving times, things to do, and quaint out of the way places. They even sent us an email during the trip advising us of road construction and to plan our drive time accordingly. They also recommended two cities (Hanmer Springs and Kaikoura) that we would not have planned to visit that we absolutely loved.

We have shared our great experience with others and plan to use First Light when we plan a 2025 trip to Australia.

First Light was always prompt and courteous with their responses, and really helped me to think through everything we needed for our trip.

Thank you Anna and the entire First Light team for a wonderful vacation!

From start to finish of our New Zealand vacation, we appreciated the help and planning that we received from First Light. Accommodations, vehicle, arranged tours and suggested tips and 'things to do', met or exceeded our expectations. We felt our agent listened to us in the planning stage and the cost was reasonable. What we loved the most about our trip: We were very happy to see our chauffeur when we arrived after our long flights. Redwoods Treewalk, we felt extra special with the express pass.
Kayaking and Maori carvings at Lake Taupo were very impressive and the paddle was just right. The Tasman Glacier Boat trip was interesting and fun. We enjoyed taking a hike up to the Hooker Lake glacier on our own and enjoyed that, too. Our Milford Track and Cruise was delightful. Stunningly beautiful. We loved our day on the bikes. I upgraded to an e-bike and I'm glad I did. It was a very windy day. The river trail was lovely.

I am so pleased. We appreciate all you did for us. This was the trip of a lifetime for 6 of us. Seamless. Wonderful. Professional. We love New Zealand and miss it already! Aroha and kia Ora are my two favorite words. The finest people and places on the planet can be found here in this paradise. 

Danielle helped us plan a wonderful month in New Zealand and gave us good advice on what to do and where to go. Her attention to detail was excellent and she listened to our requests for accommodation types and tours we enjoy. The rest of the staff was also very helpful and when our ferry crossing was cancelled they were on top of it and booked an earlier one, ensuring the driver came to pick us up on time. So, we ended up with nothing going wrong for the entire time! Awesome!

First Light Travel put together a itinerary that met our needs. They organised everything for us resulting in a memorable NZ holiday.  The primary reasons we chose to travel with First LIght was the ease of planning & booking.

Gina was great to work with! She was very patient with all the changes I had putting the 4 1/2-week trip together. It was a fantastic trip, and we loved every minute of it! It was so nice to have everything taken care of in advance and not have to worry about reservations. Every hotel was booked, every flight was booked, every SUV reserved, and every excursion was booked, as requested. There were no hiccups at all, and everything was taken care of. For a trip that was 4 1/2 weeks long, it was hard to believe that there were snags! I really appreciate all her and her team's hard work...and being available to us when we had some last-minute changes along the way!

We were able to upgrade some hotel rooms (when available) for a better view, especially in Kaikoura where we upgraded to an end room on the top floor and a beautiful view of the sunrise!

We loved the TransAlpine train ride and, in hindsight, would love to have done the train on the east coast as well. All and all I would strongly recommend First Light Travel and hopefully use them again!

Glorious 3 week South and North island NZ tour by car.

We highly recommend First Light Travel to organise any NZ adventure. We are from the Uk, and visited Aus, NZ and Fiji over a 6 week period during October & November.
We organised our accommodation and activities in Aus and Fiji, but wanted expert local knowledge for our 3 week visit to NZ without paying double commission to UK and NZ agents!
Michelle Srzich was outstanding in listening to our wish list, and then providing suggested accommodation and activities for our trip! We had a couple of back and forths and ended up with a bespoke trip that we had compiled from stories we had from friends who had visited NZ.
A key requirement was to spend a minimum of 2 nights in each location, so that we had time to explore and experience the places we visited rather than just passing through! The trip worked out exactly as planned apart from our boat trip from Kaikoura to see whales. A helicopter is sent out each morning to see if the whales were playing ball! Unfortunately they were not on the day we had planned! We were offered the chance to rebook or receive a refund! We chose the latter, and FLT were able to refund this! The highlights of our trip were:
Queenstown, TSS Ernslaw boat trip across the lake
Mt Cook, glacier walk and visit to “The Old Mountaneers” restaurant in Mt Cook Village.
Return Train trip from Christchurch to Arthur’s Pass
Kaikoura dolphin boat trip
Bleinham vineyard cycle tour
Edwin Fox historic boat museum visit in Picton
Ferry crossing from Picton to Wellington
Lake Taupo and Hukka falls visit
Rotorua - Waiotapu thermal Park

The trip was amazing and we still can't believe how much we managed to fit in a short space of time! I of course will recommend your services to anyone who I know is intending to travel as it created a super stress free holiday!

We highly recommend First Light Travel to organise any NZ adventure. We are from the Uk, and visited Aus, NZ and Fiji over a 6 week period during October & November.
We organised our accommodation and activities in Aus and Fiji, but wanted expert local knowledge for our 3 week visit to NZ without paying double commission to UK and NZ agents!
Michelle Srzich was outstanding in listening to our wish list, and then providing suggested accommodation and activities for our trip! We had a couple of back and forths and ended up with a bespoke trip that we had compiled from stories we had from friends who had visited NZ.
A key requirement was to spend a minimum of 2 nights in each location, so that we had time to explore and experience the places we visited rather than just passing through! The trip worked out exactly as planned apart from our boat trip from Kaikoura to see whales. A helicopter is sent out each morning to see if the whales were playing ball! Unfortunately they were not on the day we had planned! We were offered the chance to rebook or receive a refund! We chose the latter, and FLT were able to refund this! The highlights of our trip were:

• Queenstown, TSS Ernslaw boat trip across the lake
• Mt Cook, glacier walk and visit to “The Old Mountaneers” restaurant in Mt Cook Village.
• Return Train trip from Christchurch to Arthur’s Pass
• Kaikoura dolphin boat trip
• Bleinham vineyard cycle tour
• Edwin Fox historic boat museum visit in Picton
• Ferry crossing from Picton to Wellington
• Lake Taupo and Hukka falls visit
• Rotorua - Waiotapu thermal Park