Reviews of The Full Monty - South to North Experience

From our very first phone call from Heidi, we knew we were in safe hands! She customised the 'Full Monty' South to North Experience trip to include places we wanted to visit. Nothing was too much trouble and our personalised itinerary which was perfectly paced for our adventure around New Zealand. Once booked, Guest Services took over and we received a comprehensive daily plan including accommodation, visits, driving distances and tips to enhance our journey. Everyone was aware of our arrival, and it was reassuring that someone local was just a phone call away should we need them. We have no hesitation in recommending First Light Travel to anyone wanting to spend time in this wonderful country. Kia Ora atu Heidi and all the team in Guest Services.
 

This holiday trip was an intention of my wife and I for many years. First Light helped and nudged us to pull it off in a spectacular way! I would not have been able to plan such a logistically intense but absolute adventurous six weeks! The staff assisting us were extremely knowledgeable of the New Zealand highlights and it showed in the itinerary throughout the trip. We enjoyed every aspect of the trip and often reflect back on the uniqueness of what we experienced! We both loved the mountain biking, sea kayaking, hiking and sightseeing. The activities that we booked through you were fantastic. One in particular was out of Rotorua, kayaking across a lake where we enjoyed natural hot springs and a dinner, then a sunset paddle back stopping at a glow worm cave along the way and finally viewing the Southern Cross stars!

First Light Travel made planning easy and stress-free with prompt, accurate service and exceptional value. Our itinerary suited us well, though the Abel Tasman walk was quite challenging—important to note for future travelers. Overall, a wonderful and well-organized New Zealand adventure!

Incredible trip. Exceeded all our expectations. Planning was perfect and First Light was very responsive. Photos and memories to last a lifetime. Best vacation ever!

We were so very glad we chose First Light to help us plan our independent touring time in New Zealand. Our first contact was with Bernadette where she inquired about our interests and desires for our trip and engaged in dialogue to help us refine our trip. Then we worked with Katarina who saw us through the rest of the process and answered questions at the last minute and also while we were on our trip. We were thoroughly happy with their expertise and assistance throughout the whole process. We ended making a couple of changes which they helped us through very smoothly. We loved not having to buy tickets for activities and having our hotels prearranged and paid. There was also the right amount of free time to explore on our own or just rest which we worked out together through the planning process.

We can not think of anything that could be improved, even mid trip when we contacted Heidi to add things, events it was actioned within hours. We highly recommend this company for New Zealand tours, and look forward to using them again. Their honesty of competitiveness re flights from the UK was refreshing, allowing us to stay in Singapore on both journeys for the same cost.

First Light were the first people we contacted regarding our trip to New Zealand and from start to finish were most helpful in helping us to fulfil this trip of a life time. They kept us up to date ,when we were traveling around New Zealand, of any disruptions that we might encounter and were on the end of the phone if we needed them. Thank you.

Jessika did an amazing job of planning our vacation. She chose great tours and sights for us to see. This was a once in a lifetime trip and I will never forget all the great memories. There were no problems with any of our reservations or our itinerary. Everything went so smoothly. Loved staying at the Hermitage at Mt. Cook. Seeing the sun shine on the snow peak was unforgetable. Enjoyed Hokianga harbor a great deal and it was unexpected. Thank you Jessika

Everything from start to finish was good. We were kept ip to date with everything and when a change if activity was required due to cancellation of whale watching because of weather conditions, our consultant sorted this out straight away. Accommodation and activities were excellent as were recommendations of things to do at each place we visited. We had the holiday of a lifetime!