
We are so grateful that we chose to go with First Light Travel.
Canada
11 Apr 2025
We are so grateful that we chose to go with First Light Travel. It was so easy that we were taken care through the planning, from our arrival in New Zealand and during our driving tour that we didn’t want it to end. We got to experience so many wonderful parts of New Zealand without worrying about a thing. Accommodation, activity choices and little upgrades were exactly what we hoped. We had an amazing family trip thanks to First Light Travel.

Throughout the whole process they were prompt and helpful, extremely patient and solutions oriented
Australia
13 Feb 2025
I would recommend Heidi Gillingham and her team to manage your NZ travel Throughout the whole process they were prompt and helpful, extremely patient and solutions oriented Well done and our thanks to you

A must visit experience: The South Island of New Zealand
Australia
23 Feb 2024
My wife sister-in-law and I spent nine days on a self-driving tour of the NZ South Island. The whole trip, accommodation and several excursions were organised by the first-rate people at First Light Travel. the magnificence of the experience was matched by the expertise and service of First Light.

It ended up being a glorious trip
Thailand
05 Jan 2024
Excellent self-drive trip put together by Naeelah at First Light
My wife and I finally had time to put together a New Zealand trip, after a few aborted attempts. None of the guided tours had everything we wanted, so we put together a self-drive with the aid of Naeelah, our tour coordinator. Went back and forth quite a few times on the where's and when's, but it ended up being a glorious trip, if a bit exhausting. (We underestimated our driving endurance.) Would recommend First Light to other travelers; especially those younger than ourselves (68).

"listened carefully to our preferences during the planning stage, and organized a wonderful itinerary for us"
USA
06 Dec 2023
I would highly recommend First Light Travel if you are interested in doing a trip around New Zealand. Rachael, Neelah and their colleagues listened carefully to our preferences during the planning stage, and organized a wonderful itinerary for us that included top class accommodations and excellent tours. They also responded quickly and professionally to address our questions before, during and after our trip.

It worked like clockwork…no glitches at all! Thank you First Light Travel.
USA
23 Apr 2025
First Light Travel and our agent Jessika Turc Planned an unbelievable itinerary for our month long visit throughout New Zealand. We took their plan and drove both the North & South Islands. Every detail from wonderful & unique accommodations to private transfers, rental cars & activities. We could not have done this trip without their very detailed layout. It worked like clockwork…no glitches at all! Thank you First Light Travel.

We absolutely loved every moment and couldn’t have asked for a better experience
Australia
11 Apr 2025
Our 21-day trip through the South Island of New Zealand was simply amazing, thanks to Micala at First Light Travel. She planned everything perfectly—fantastic sights, great accommodations, and incredible activities—all running like clockwork. We absolutely loved every moment and couldn’t have asked for a better experience. Highly recommend!

Our trip exceeded our expectations!
USA
11 Apr 2025
Our trip exceeded our expectations! Kirsty Marriott listened to our requests for customizing our self guided South Island New Zealand trip and included everything we wanted to experience plus some. We highly recommend First Light Travel and Kirsty Marriott

There were no worries about surprises awaiting us.
USA
04 Apr 2025
First Light Travel created a well organized and well designed itinerary which allowed us to concentrate on the beauty and novelty of New Zealand. he suggested and provided activities were suitable to our interests and abilities. Given that this was a self driving tour, we had a great deal of flexibility to go where and when we wanted to. As a result, we were less dependent on organized activities than would be the case with a larger group. Nicole strongly suggested that we do the Doubtful Sound overnight cruise which was a very good idea.
There were no worries about surprises awaiting us. The trip proceeded like clockwork. Thanks for the good work.

Wonderful New Zealand Adventure
USA
19 Feb 2025
Our plan in visiting New Zealand was to experience a variety of places and outdoor adventures this extraordinary county has to offer. We did enough research to pick out highlights but did not know how to fit that into a month. Danielle at First Light Travel was a wealth of information and provided great suggestions to build an itinerary that fit our interests and allotted time. She hooked us up with interesting places, great hikes high in the mountains, strolls on stunning beaches and experiences we might not have known to do including searching for kiwis at mid-night. (They are nocturnal and we saw three). We recommend First Light Travel to get the best of New Zealand.

I cannot thank Natalie enough for her professionalism.
UK
08 Apr 2024
This was a daunting trip. The other side of the world, new experiences and a new travel company.
What a delight, was made very easy by Natalie, she was always at the other end of an email and didn’t disappoint. When there was a minor issue during the trip – she was on it and resolved.
I cannot thank her enough for her professionalism.
Wonderful trip to New Zealand
Canada
03 Jan 2024
Wonderful trip to New Zealand
We’re just back (Dec 2023) from a trip that included a three week self-drive, mostly through New Zealand’s South Island, organized by First Light Travel. For many years, while travelling the world, we’ve wanted to explore New Zealand. And we couldn’t be more pleased with the results from First Light, especially Danielle, our travel advisor there. In fact, they exceeded our expectations! It was a perfect trip for we 70-year-olds to celebrate our 45th anniversary.
Danielle began our interaction by asking what we enjoy, activity-wise, and what type of accommodations we prefer. So, right out-of-the-gate, this was clearly going in the direction we wanted: a trip customized to our wishes, and not a cookie-cutter itinerary or a check-list of activities.
Danielle is a great listener, very patient, is easy to get ahold of, and a joy to work with. A draft plan was created from that first conference call (which was the response to our emailed contact point). We reviewed it, changed some of our wishes, partly from the great alternatives tabled for us to consider and the opportunity to do more specific research. We started our planning over a year in advance, so this allowed this itinerary to evolve over time and the subsequent calls we had.
The final itinerary was very detailed, including contact phone numbers and vouchers for each activity and hotel. Since many of the activities that we chose were weather-dependent, such as boat trips, a hot air balloon ride, and a helicopter trip, we needed to call and confirm beforehand. One of those numbers went to a recorded message indicating it was out of service. So I simply called First Light Travel’s emergency line and they took care of it for me in a matter of a few minutes.
We thoroughly enjoyed every aspect of our trip. The drive, the scenery and activities were wonderful. Yes, weather affected two of our excursions, but First Light tracked these and issued a refund for the missed ones within a week of the completion of our trip. And it was fun to run into another Canadian couple, at the Clay Cliffs, whose trip had also been arranged by Danielle.
While you can research on your own, it's likely you would miss something memorable.
USA
17 Mar 2025
There is an advantage to using a local travel agency to assist in planning a trip to an area that you are not familiar with. While you can research on your own, it's likely you would miss something memorable. Our two week+ self-drive tour of the South Island really was marvelously executed. The timing of the stops, hotels, and activities was well thought out. We did a fair amount of coastal cruises, wine tasting, wine tasting, helicopter flights, the whole thing. Most everything was small groups, and sometimes just by ourselves with a guide. No big buses. Highly recommended.

We absolutely loved our South Island adventure, thank you!
Australia
05 Mar 2025
First Light Travel made booking a big trip for two families of four, travelling together from Australia, a breeze. We found an itinerary online from First Light which was close to what we were thinking, then reached out to and worked with Bernadette and Katarina to tweak and fit in everything we wanted. They took care of all the bookings, which was too overwhelming to do on our own! The accommodation selections were great, recommended tours and activities all enjoyed and the trip was hassle free. We absolutely loved our South Island adventure, thank you!
Throughout the booking process, she listened patiently and went through multiple iterations of the itinerary until we crafted what we were looking for.
Singapore
24 Jan 2025
Taylor booked for us a self drive from Christchurch, to Mount Cook, Queenstown, Milford Sound, Wanaka, Franz Josef Glacier ending with a TranzAlpine Train ride back to Christchurch.
She was very responsive and took notes of our requirements and needs, making sure the holiday was slow and well paced as we requested. We didn’t want to see everything but instead, savour the memories together. Throughout the booking process, she listened patiently and went through multiple iterations of the itinerary until we crafted what we were looking for.
The lodges were well chosen, a mix of luxury hotels and well curated lodges with friendly and knowledgeable local hosts. The experiences were bespoke and we especially enjoyed the horse riding experience in Glenorchy which allowed us to the experience the great New Zealand Outdoor off the beaten path with our enthusiastic guide.
When things didn’t go as planned due to weather issues, she was quick to response in country and help us resolve and find alternatives.
Looking forward to our next holiday with First Light Travel and Taylor.

First Light Travel made me and my husband’s honeymoon a wonderful, stress free experience!
USA
23 Jan 2025
First Light Travel made me and my husband’s honeymoon a wonderful, stress free experience! I originally tried to plan a trip to New Zealand on my own, that proved to be very difficult. There’s so much to see and do!! So, we reached out and ended up working with Jasmin and she was THE BEST. She got to know us a little and we told her we loved the outdoors and wanted to experience NZ but didn’t know where to start! We decided to use our two week honeymoon completely on the South Island. Which included: Christchurch, Mount Cook, Dunedin, Te Anau, Doubtful Sound, Queenstown, Wanaka, and Franz Josef. She kept us busy with both large and small group adventures which we loved. Wildlife cruises to see albatross, island nature walks with great views, and our all day cruise to Doubtful Sound just to name a few! We had something almost every day, but she did schedule in a couple free days for us to explore. Her communication skills were amazing, she gave us an itinerary, to which she made it easy to change a few things (we live in MN so we didn’t want to kayak or jet ski, we do that every summer). She finalized booking, and saw us off! We wouldn’t have had this experience without her. Thanks Jasmin and First Light Travel! 10000/10 would recommend.

The trip was brilliant. It mostly worked like clockwork and if we hit a small hitch First Light Staff were on hand and responsive
Australia
18 Dec 2024
We did an adapted version of First Light Travel's Classic 14 day South Island Explorer as added in a few nights initial stay in Wellington, ferry to & overnight stay in Picton, and a 5 day hike of the Queen Charlotte Track (through a different company). The trip was brilliant. It mostly worked like clockwork and if we hit a small hitch First Light Staff were on hand and responsive to our queries. The varied experiences were wonderful and fun and the accommodations were again varied but very comfortable. We particularly loved the Mornington personalised wine tour, the Doubtful Sound, the Glowworm caves, the nature tour on Lake Wanaka, the wildlife cruise near Dunedin, the Mt Cook Glacier lake trip, the Gibbston Valley e-bike tour, the train trip from Greymouth to Christchurch and the drives through much beautiful scenery. If we could do it again we'd have 1 more night in Queenstown with a free day as there's so much to do there and 1 extra night in Wanaka as it's so beautiful. Our trip from mid Nov to mid Dec 2024 meant there was still snow still on some peaks and it was very green with lots of spring flowers. The days ranged from 7 degrees to 23 - fortunately we'd packed for all seasons. Overall, we were lucky with the weather with only the Franz Josef Heli Hike being cancelled due to rain (150mm in 1 day!). Can't recommend this tour and First Light Travel highly enough.

You can rest assure and book confidently with First light!
UK
15 Nov 2024
I would highly recommend First Light Travel to create your NZ holiday itinerary. We did a self-drive tour of the South Island in October 2024. I had planned this trip several months before and First Light presented 3 to 4 options to try and match our needs and places and activities we wanted to experience. Gina was our travel designer and she stayed with us throughout the planning process until we made our final decision. Gina was patient, knowledgeable and very experienced. Our holiday was a great success from the car hire, hotels and activities. Our highlight was the Franz Josef Glazier Helicopter ride. The scenery throughout the South Island is simply spectacular. You can rest assure and book confidently with First light.
This was always going to be the holiday of a lifetime....
UK
23 Nov 2023
This was always going to be the holiday of a lifetime and so we wanted it to be perfect. We asked Gina O'Neill to create a 16 day tour of New Zealand's South Island for us. We were happy to drive but wanted to be sure we didn't miss any of the main attractions and wanted a little bit of luxury along the way.
Gina did a fantastic job. Our holiday was perfect and the memories will be with us forever. Everything went smoothly from picking up the car, booking into the hotels and arriving for the excursions. It was totally seamless.
The highlight was our 2 nights in Mount Cook. The hotel was fabulous and the view from our hotel room was picture perfect. We can't thank Gina and First Light Travel enough and would definitely recommend the company to anyone considering a similar tour.

I'd give it ten stars out of five if I could
USA
18 May 2023
Hi Natalie,
I've been meaning to sit down and send you a thoughtful, detailed thank you. We had such a delightful time--everyone loved it. And we loved it so much that we're trying to figure out when we can return. My second child (the 15 year old) fell in love with kiwi birds at the Wildlife Centre, so much so that all they wanted for their birthday was to sponsor one. The sponsorship comes with the ability to visit the bird, so we will have a good excuse to return! I can't tell you how many lovely people we met. Strangers would approach to offer help, and were so warm and kind. Besides the natural beauty of the island, that's what really caught our attention.
All of the accomodations more than met our needs. The only one that wasn't terrific, but was adequate, was the rental villa in Te Anau. The manager was quite frankly just odd, and seemed upset when we arrived a little early. The rental was adequately clean, but not nicely equipped. We wouldn't have been excited to stay for more than 1-2 nights, but it fit our needs. The apartment in Queenstown was stunning, and huge, and clean, and the views! It was easily accessible with a car, had parking, and was very walkable. What a terrific choice. We wished our vacation was a week longer, just to enjoy that space and the city. We appreciated the breakfast offered in almost every accomodation--it made our days a lot easier to know where and when we were going to eat at least once each day. While I might have slightly preferred a more central Christchurch hotel given that we were walking everywhere, the family was all charmed by the Tudors, and the space offered was generous. We would happily stay there again. The rental car process was seamless and easy on both ends, and the roads were really great!
We adored so many of the experiences; it's hard to choose a favorite. I think most of us would say that it was the Doubtful Sound cruise, which was just lovely. The scenery was beautiful, and we were lucky enough to have a gorgeous two days after a rainy, windy, gray first 4-5 days. The train ride was also beautiful, and so relaxing. We would repeat all of the experiences again, with the exception of the Monarch cruise. I'll give my honest feedback: it was packed way too full to really enjoy, and we didn't get very near any wildlife. It was probably too short to see much, but none of us wished it was much longer when we were stuffed in like sardines in a can. My youngest was half way off the end of a bench to make space for everyone else, and refused to sit on my lap because she's at the elderly age of 8. We've been on wildlife viewing cruises before, and we know that no one can ever guarantee animal viewing in the wild. However, we spent that one drizzly, windy, overcrowded hour mostly looking at one albatross. The rest of the experiences were all delightful though! We will plan on stargazing and a ski plane next time, and are so delighted that we might get to return. If you ever have another client who ventures down to the Catlins, it might be worth a mention of stopping by The Lost Gypsy gallery. One artist has converted an old bus and some outdoor space into a museum of his automatons created from found items. It's quirky, weird, fun, and interactive. It's well worth the detour to Papatowai just for a 30-60 min visit. It made the top five list for several of my kids, and I loved it too.
Arrowtown was so delightful, especially since we arrived about 45 min before the first tour groups. We had fantastic espresso, the best donut we've ever had anywhere, and panned for gold. The museum is fabulous, and has a great scavenger hunt for kids. Overall, we wished that we had an entire day to bum around, or maybe two. It was really quite charming. Too bad our vacation wasn't a month long!
We had phenomenal meals at the Redcliff Cafe in Te Anau (so so so good, and the kids dinner was one of the best I've ever seen for variety and quality), Vault 21 in Dunedin, and Gatherings in Christchurch. Seriously delicious, and something we'd visit again, and again, and again if they were near our home. We also enjoyed our Mrs. Fergberger coffee and pastries a lot.
Whew! That's a lot, I know, and I'll resubmit a lot of it on the form. I just wanted to personally thank you for crafting such a fabulous trip. You were patient with all of our neurotic questions (ok, my neurotic questions), and the experience was so easy and seamless. I'd give it ten stars out of five if I could.
Thank you, thank you, thank you,
Molly

I can't say enough good things about First Light Travel!
USA
05 Mar 2025
I can't say enough good things about First Light Travel! We worked with Marcella who helped us create our dream custom itinerary for our 2 week honeymoon. She was very patient, knowledgeable, and quick to respond. Once we actually got to New Zealand, all of our expectations were exceeded when it came to hotels, excursions, and other recommendations. We felt very well taken care of and didn't have to worry about a thing other than enjoying ourselves! This was the trip of a lifetime and we are so grateful for the help.

Our favorite trip ever!
USA
05 Mar 2025
When we started planning our honeymoon, we quickly realized we had no idea how to plan an epic vacation. Gina and the First Light team put together an excellent itinerary that catered to our preferences and turned it into our favorite trip ever! The time spent in each location was perfect, and coincidentally helped when we ran into a few weather related reschedules. For the price, everything exceeded our expectations! We loved it all, but we especially loved the day in Milford sound with the scenic flight back. We also loved the franz Josef helicopter, the steamboat ride & dinner. There wasn’t a bad activity on the itinerary.

We can thoroughly recommend First Light Travel
Australia
14 Oct 2024
First Light Travel help us develop ideas and plan a wonderful two week holiday to the South Island of New Zealand recently. We received a detailed itinerary which made the trip stress free and the travel consultants were always on hand to handle any minor variations along the way. We can thoroughly reconmmend First Light Travel for your NZ holiday!

We had a few bumps and Katarina quickly responded and was able to give us good advice.
USA
29 Apr 2024
We had a fantastic experience traveling with First Light Travel! The primary reason we chose to travel with them was their excellent consultant, Katarina, who provided prompt and relevant responses throughout the booking process. We found the itinerary to be well-suited to our interests, and the information provided was both accurate and helpful. Our holiday experience exceeded our expectations, with activities that were mostly enjoyable and perfectly aligned with our interests. We particularly loved the accommodations in Queenstown, Christchurch, and Napier, which were outstanding. However, the Te Anau bed and breakfast fell short of our expectations, feeling outdated and out of the way. Despite this, we still felt that the overall holiday experience represented excellent value for money. Katarina's assistance was invaluable, especially when we encountered a few bumps along the way. We greatly appreciate her quick responses and helpful advice. Thank you, First Light Travel, for a memorable holiday!

It was good ...... based on our budget and schedule.
Canada
13 Feb 2025
The travel itinerary was well laid out and met our expectations on what we wanted to see in New Zealand. We particularly enjoyed the overnight stay on Doubtful Sound, the scenery in Milford Sound was spectacular and the ice berg tour on Tasman Lake at Mount Cook exceeded our expectations. Overall we were very pleased with First Light Travel. It was good to have a knowledgeable person providing us with recommendations on what to see based on our budget and schedule.
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