Richard and Daphne Sargent
UK
16 Mar 2020
Salli, our consultant, was excellent. She was great at helping to plan our itinerary and made all the arrangements for us. During the trip everything was as expected and we didn’t experience any problems. Salli provided great piece of mind and reassurance. Overall and excellent service and one we use again and recommend.
Richard and Daphne Sargent - UK
Gary & Nancy Houghton
Canada
16 Mar 2020
First Light Travel did an amazing job! They took the time to understand our wants, needs and abilities as well as our budget. They planned out our whole itinerary. Hotels, transfers, excursions and car rentals (31 vouchers in all). We were expected and welcomed in every one. Thank you to Jo and Suzie for making our New Zealand experience everything we hoped it would be.
Gary & Nancy Houghton – Canada
Jean, Mark & Emily Greaves
USA
22 Nov 2019
Thank you, for all your help in organizing our trip to your wonderful country. The itinerary you created for us was an excellent balance between scheduled activities/"must sees" and unscheduled time. We saw a great deal and got a good sense of New Zealand from all the places we visited.
Jean, Mark & Emily Greaves - USA
Kevin and Linda Carroll
California USA
10 Mar 2019
Just sitting at the airport waiting for our flight home and thought I’d take the time to express my thanks for putting together such a wonderful package of great accommodations, (Appledore Lodge, Breakers Boutique, and Alexis Motel in Queenstown were our favorite) activities, (HeliHike on Franz Josef was terrific as well as all the kayaking) and the towns we traveled to or through. Everyone: guides, drivers, and hosts in NZ were super; their knowledge of the country and ease of sharing all they know was not only helpful but gave us an appreciation of this magical country. We were blessed with 18 sunny days and only 3 of rain, so the gods were with us.
Kevin and I will certainly recommend your agency to any of our friends traveling this way.
Sincerely,
Kevin and Linda Carroll – California USA
Richard and Anita Aherne
United States of America
05 Mar 2019
Our trip to New Zealand far exceeded our expectations. We knew the country would be beautiful but the reality was so much greater than our imagination. Because we spent a lot of time talking with Rhodri, our travel agent, about our interests and our style of traveling, we were able to see the country in exactly the way we enjoy. The choice of accommodations, activities and tours suggested by him were perfect and often involved things we never thought we would like quite so much. He was very open to our desire for free days to explore on our own and didn't try to sell us on additional tours. He was very responsive when needed while we were traveling as well. Because he is a New Zealander and knows his country, we felt we received the best advice possible regarding places to visit that also allowed us a very active and personal experience.
We loved everything that Rhodri planned with us, but our favorites were the tour of the Maori village in Rotorua, the biking and farm experience outside Queenstown, kayaking at Abel Tasman and Milford Sound and Okarito. The very best, however, was the boat cruise through Doubtful Sound.
Richard and Anita Aherne - United States of America
Charles Hough and Brenna Hill
USA
31 Oct 2012
Shelley did a tremendous job, tailored our itinerary to fit our interests and booked the most beautiful B&B's and hotels for us to stay. The two weeks we spent in New Zealand exploring both islands will forever burn brightly in our memories! We enjoyed everything! Each activity was unique and the type of things we wanted to do. Not too many, not too busy, absolutely perfect!
Thank you Shelley and First Light Travel!
Charles Hough and Brenna Hill
Jon & Joelle Vos
Holland
16 Jan 2013
We had an absolutely amazing vacation in New Zealand. It's hard to imagine planning a more exciting trip in the future. We had a wonderful experience with First Light Travel and especially with our travel agent Shelley. You guys helped make traveling non-stop for 2 weeks in a country 8300 miles from home an extremely adventurous yet stress free vacation!
Many thanks!
Jon & Joelle Vos
Michael Casto and Margaret Westlake
USA
28 Jun 2013
Shelly,
I wanted to personally thank you for booking our vacation. You were always helpful and prompt. I loved the PDF and referred to it frequently in the months leading up to the trip and everything was perfect to help us during the trip as well. I don't know that we'll ever make it back to New Zealand, but if we do I'll be in touch. Regardless, I have and will continue to rave about First Light Travel. Hobbiton was our favorite part. Also we loved Rotorua.
Thanks
Michael Casto and Margaret Westlake (USA)
Mark and Laurel Panther
Canada
01 Mar 2016
Hi Amelia.
We had a really wonderful holiday in your beautiful New Zealand. Although too short! We enjoyed all the places that we stayed at. The itinerary worked out really well and though there was a lot of driving we really got to see the country. The kayaking at Abel Tasman was certainly a high point. We were there on a particularly beautiful day. Wonderful guide as well. You certainly put a good trip together.
Best road trip ever!!!
Thank you again.
Best regards.
Mark and Laurel Panther, Canada
Eric Schreuder
USA
31 Mar 2016
One of the hallmarks of a great vacation is having an emergency telephone contact number you never have to use. When everything goes as planned or when inconveniences arise and solutions and suggestions are provided at the first level of contact you know that you have chosen the right people to deal with. This was the case with our experience with First Light Travel.
Not only did they provide excellent choices for our agreed upon itinerary, but all of the operators they selected were clearly doing jobs they loved. I have always held that the friendliest people in world lived in Ireland, I was wrong. The people of New Zealand are friendlier than the people of Ireland ( a high standard to surpass) and the most welcoming and helpful of those are connected to First Light. I have the highest admiration for the company and will use their services again and wholeheartedly recommend them to anyone traveling where they operate.
Eric Schreuder USA