New Zealand Self Drive Tour Reviews

Our trip to NZ including a visit to Warbirds over Wanaka, bookended by a boutique hotel stay at the splendid George Hotel in Christchurch, transalpine train to Greymouth and car trip via Franz Josef to Wanaka, and a wonderful stay at the Hermitage, Mt Cook was curated skilfully by Micala at First Light Travel. This bespoke trip gave us the opportunity to see parts of the South Island at the same time as experiencing Warbirds-a must! When cloudy weather precluded a scheduled helicopter landing on Franz Josef glacier, the company was in contact over Easter to ensure we had alternatives and were happy. This level of personalised attention was reminiscent of our previous high end tours of India with Abercrombie and Kent-high praise indeed!
We highly recommend First Light Travel for either organised or individual tours of New Zealand!

We booked the trip with First Light Travel adviser Jaydene who assisted us with our travel plans. Jaydene was excellent in the planning stages and she directed us to the most popular places we should visit as well as to suit our travel wishes for both NZ islands. We had sufficient time without rushing and manage to see very scenic and wonderful places. The trip was meticulously planned for each stage, accommodations, vouchers for the events, transport and the system to back up in the event of a mishap. If you are planning a trip to NZ, talk to Jaydene in the planning stages so that you can benefit from her experience and get the best result. Thank you Jaydene from all four of us and you are highly recommended.

We had the most amazing time, all really well organised and planned by Micala . I contacted First Light Travel back in October 2023 , one phone call and several emails to ensure we were happy with the planned itinerary for 21 days spent in NZ. From day 1 we were picked up at the airport and taken to our first stop in Christchurch .
We had a very full and busy itinerary but looking back it was the best way to cram in as much as possible into 21 days - 2 weeks in the South and 1 week in the North including meeting up with my 2 sons for 3 days . They also used FLT to book places and activities. I can't find one thing that wasn't great, we knew exactly where we had to be and when each day , we stayed at motels for 2 nights, one place 3 nights. There were 4 of us and the only one i didn't like was a bed settee in Dunedin but as it was only 2 nights it was manageable. There was one where we couldn't cook in at all and the town was very busy so struggled to find a place to eat , second night we were more prepared to go earlier out to eat. Apparently this is quite common in Te anau.
We would definitely recommend First Light Travel and enjoyed our holiday so much that we are already thinking about going back in 2025 to see other places.

Piper at First Light helped me plan the trip of a lifetime. She listened to all of my thoughts and ideas and crafted a custom itinerary just for me. She found special tours and activities that matched my interest, particularly anything related to the Lord of the Rings! The itinerary was extremely detailed and came with lots of information about other activities in the area if I had additional time. I traveled through both islands and saw so much in three weeks! I ran into very few problems, and when I did, Piper and other staff at First Light responded right away. I was traveling solo most of the time and I felt completely safe and supported. I would highly recommend having First Light plan your trip to New Zealand.

My husband and I planned to take a one month driving holiday in New Zealand as we had done in 2019 in Australia and luckily my earliest internet search found First Light Travel’s site. I had done all the investigation, planning and booking on the internet myself for our Australia vacation. It was incredibly time consuming and resulted in a trip which was not nearly as educational, nor exciting as the New Zealand trip First Light Travel created for us.

We spent some time on the phone with Anna Caudle to find out what was available and to give her an idea of what we were looking for. Within a few days she provided us with a fully outlined and costed trip plan. The plan was significantly more detailed and vastly superior to the one I had developed for Australia.

Over the next short while we spoke with Anna on the phone a couple more times which enabled her to really personalize it to our dream trip and we decided Version 3 was the one.

When we arrived in Auckland she had a driver waiting at the airport to pick us up and from that point on every day was enjoyable and we never had to feel uneasy about where we should be or how to get there. With the number of activities planned it was inevitable that a couple ended up being cancelled and whenever there was an issue First Light answered the phone and resolved it quickly. At the end of the trip they refunded the cost of the couple of cancelled activities.

One of the earliest activities was a visit to the Kauri museum and neither of us had any knowledge about Kauri but we spent a fascinating few hours learning about this amazing period of New Zealand history. The rest of the trip provided many more educational opportunities and we enjoyed every moment of every day. Anna’s experience curating the trip showed over and over again. An example was when we did a half day bike ride from Arrowtown to the Gibbston Wine Valley along the river valley and over the historic Kawarau Bungy Bridge (the place where bungy jumping was invented). The path we rode about 20 Km on had many hills and would not have been enjoyable but for Anna arranging for our bikes to be electrically assisted. A very nice surprise!

In summary, unlike our Australia trip we did not have to spend countless hours doing research and booking accommodations and activities and transportation. First Light’s trip was far more interesting and enjoyable than what we would have booked. We had the comfort of having First Light available to assist us if we experienced any issues. I am convinced that we would not have saved money if we had booked it ourselves on the internet. I believe that First Light’s professional relationships in the travel industry provide them with lower prices than a consumer can obtain on their own. As well, we found that the service providers gave us “frequent flyer” style service. When we checked in we always stated that we were there as First Light had booked it and they always appeared to treat us in a way that would be positively conveyed by us to First Light. We rate our First Light trip to be 11 on a scale of 1 to 10!

Natalie from First Light Travel did a superb job planning our 'bucket list' trip to New Zealand. Her attention to detail and personalized service made our journey a memory that will last a lifetime. The booking process was easy, and the itinerary provided accurate and helpful information. Our holiday experience exceeded expectations, with activities like Hobbiton and a Southern Glacier Helicopter Tour of Milford Sound being highlights. Accommodations at Koura Lodge, Hawthorne House, and Hermitage Hotel were exceptional. The service provided by First Light Travel represented exceptional value for money. We highly recommend their services to anyone looking for a memorable travel experience.

Bernadette Biggelaar was an absolute delight to work with and helped make our holiday so memorable.
Her suggestions and ideas suited our interests. Halfway through the holiday she emailed us to make sure everything was OK. Such commitment was greatly appreciated.
Even at Wellington airport due to bad weather our flight was delayed, a team member rang to keep us informed of what was happening with our flight, a response so unexpected yet greatly appreciated.
Thank you Bernadette and First Light Travel for helping to make our 51st Wedding Anniversary holiday fantastic and such wonderful memories to have and keep.

We had a fantastic experience traveling with First Light Travel! The primary reason we chose to travel with them was their excellent consultant, Katarina, who provided prompt and relevant responses throughout the booking process. We found the itinerary to be well-suited to our interests, and the information provided was both accurate and helpful. Our holiday experience exceeded our expectations, with activities that were mostly enjoyable and perfectly aligned with our interests. We particularly loved the accommodations in Queenstown, Christchurch, and Napier, which were outstanding. However, the Te Anau bed and breakfast fell short of our expectations, feeling outdated and out of the way. Despite this, we still felt that the overall holiday experience represented excellent value for money. Katarina's assistance was invaluable, especially when we encountered a few bumps along the way. We greatly appreciate her quick responses and helpful advice. Thank you, First Light Travel, for a memorable holiday!

Gina and the team at First Light Travel took care of all the details for our 30 day self drive vacation and made our "retirement trip" a pure joy. She took our wish list of activities, locations, and budget and devised an itinerary to meet those requirements. The accommodations were a mix of unique, charming, and spectacular- most of them I would never have found on my own internet search. The daily itinerary we received was detailed and thorough - right down to expected drive times, hotel check-in times, things to do in that area, and contact numbers for every activity we had planned. 30 days and we STILL were not ready to leave this amazing country! We can't recommend First Light Travel enough.

Memorable family trip to New Zealand
My husband and I and our two teens just returned from a wonderful 2.5 week Self Drive trip to both the North and South Islands of New Zealand! Communication with First Light Travel and their Travel Designers was top notch right from the start. From the initial phone conversation to the many emails back and forth with itinerary adjustments it almost seemed to good to be true - that someone else was handling all of the details of our trip and all I had to do was show up in New Zealand! I'm glad I took that chance as it truly was the case. First Light took care of our airport transfer, car rental, accommodations and most of our activities. The majority of the accommodations that we stay at were perfect for our family and the cars that we rented were fuel efficient and comfortable. The highlight for my family in the North Island was Hobbiton and the Milford Sound Coach and Cruise from Queenstown was our South Island highlight. Gina's quick responses during our planning process and even when we were running late to check in for an activity were much appreciated. I highly recommend this company to anyone planning a trip to NZ. Thanks again First Light!